If there is a manufacturer defect, you have 24 hours from the time of delivery to contact Vaping UAE at email@example.com for a replacement of the product. (Returns must be unused, unopened, in the state you received them, and in the original packaging; there is a 15% restocking fee). It is the buyers responsibility to pay for the shipping, once the device has been opened we do not allow returns unless it is dead on arrival out of the box. This does not apply to replacement atomizer heads.
Warranty and Returns
If there is no manufacturer defect, all sales are final.
You may not return consumable items. This includes, but is not limited to: liquid products, coils, cartridges, and batteries. Any item deemed consumable is non refundable.
You will be responsible for shipping Charges. Shipping charges are NON REFUNDABLE.
Promotional Term & Conditions: For returns including promotional items, all items included in the promotion need to be returned. When the promotional item included in the original transaction is not returned, the value of the promotional item will be deducted from the refund amount.
If either customer or shipping carrier refused the packages for any reasons, there will be a 15% return processing fee along with shipping charge being non refundable. If you received free shipping, we will deduct our cost of shipping the package from your refund.
We check all information on our website very carefully. However, an occasional error may occur, or manufacturers might update information we are unaware of. We reserve the right to correct inaccurate information and are not responsible for typographical errors